Natalia Moore
Building client relationships is a crucial aspect of any successful career. My early experience at Sotheby’s in London provided me with valuable opportunities to develop my skills and understanding of clients’ needs, motivations and tastes to better serve them. This allowed me to tailor my recommendations and provide personalised experiences that resonated with each client. Those moments when the resulting auction reached record breaking figures were always a highlight.
My natural ability to communicate effectively, actively listen and my attention to detail were key to building strong relationships with clients which led to being offered a position at Bank of America. Trust and reliability are fundamental in fostering long-term relationships whether working within the art market or an investment bank. By consistently delivering exceptional service and demonstrating my ability to nurture relationships, I became a trusted advisor for both the Bank’s internal and external clients. By providing that connection and a platform for engagement, I was instrumental in the negotiation of larger deals and lasting connections. Returning to Australia after 20 years in London, I chose to make Townsville my new home. Having worked hard on several of my own personal renovation projects, real estate seemed a smart career choice. It quickly became clear that my ability to price property accurately in a changing market, my honesty and ability to take responsibility combined with a desire to go the extra mile for my buyers and sellers were exactly the skills which would serve my clients in negotiating the best price for their greatest asset with a minimum of stress.